Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Phone number

• Email address

• Service address

• Any information you submit through contact forms, quote requests, or scheduling tools

We may also automatically collect certain non-personal information when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages viewed and time spent on the site

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and service requests

• Schedule appointments and provide HVAC services

• Communicate with you regarding services, estimates, or updates

• Improve our website and customer experience

• Comply with legal obligations

We do not sell or rent your personal information.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You can choose to disable cookies through your browser settings; however, some features of the site may not function properly.

Sharing of Information

We may share your information only in the following situations:

• With service providers who assist us in operating our website or business (e.g., scheduling or hosting platforms)

• When required by law or to protect our rights, property, or safety

All third parties are required to keep your information confidential.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we take appropriate steps to protect your data from unauthorized access or disclosure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Mr. Gates Heating & Cooling
Website: https://www.mrgateshvac.com
Phone: 702-600-3737
Email: mrgates702@gmail.com