Effective Date: February 16, 2026
Business Name: Mr. Gates Heating & Cooling (“MrGatesHVAC,” “we,” “our,” or “us”)
Website: www.mrgateshvac.com
1. Agreement to Terms
By using our website, scheduling services, or communicating with us by phone, text, or email, you agree to the following Terms of Service. These terms govern your use of HVAC services and communications with Mr. Gates Heating & Cooling.
2. Services Provided
Mr. Gates Heating & Cooling provides residential and commercial HVAC services, including installation, repair, maintenance, diagnostics, and service consultations.
3. SMS/Text Messaging Program Terms
By providing your phone number to Mr. Gates Heating & Cooling, you consent to receive text messages related to your services and interactions with our company.
Program Name
Mr. Gates Heating & Cooling Customer Messaging
Program Description
Customers may receive text messages regarding:
- Appointment confirmations and reminders
- Technician arrival notifications
- Service updates and follow-ups
- Invoices and payment reminders
- Customer support communications
- Occasional promotional messages (only if opted in)
Message Frequency
Message frequency varies depending on appointment activity, service needs, and customer interaction.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
You can opt out of receiving text messages at any time by replying:
STOP
After you send the STOP message, you will receive a confirmation and will no longer receive SMS messages from us unless you re-enroll.
Help Instructions
For help, reply:
HELP
Or contact us directly using the contact information listed below.
4. Customer Support Contact Information
If you have questions about our services or messaging program, please contact us:
Mr. Gates Heating & Cooling
Phone: (702) 600-3737
Email: www.mrgates702@gmail.com
Website: www.mrgateshvac.com
5. Privacy Policy
Your privacy is important to us. Information collected through our website, service calls, and messaging program is used only to provide services and communicate with you.
For full details on how we collect, use, and protect your information, please review our Privacy Policy:
6. Use of Services
By using our services, you agree to:
- Provide accurate and current contact information
- Use our services for lawful purposes only
- Not interfere with our scheduling, communication systems, or operations
7. Estimates & Payments
- Service estimates are based on visible conditions and may change if additional issues are discovered.
- Payment terms will be provided at the time of service.
- Failure to submit payment may result in delayed or withheld services.
8. Limitation of Liability
Mr. Gates Heating & Cooling is not liable for indirect, incidental, or consequential damages related to service delays, equipment failures, or communication issues beyond our reasonable control.
9. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated effective date.
10. Acceptance of Terms
By scheduling service, using our website, or communicating with us, you acknowledge that you have read, understood, and agree to these Terms of Service.