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WHAT OUR CUSTOMERS SAY
Trustindex verifies that the original source of the review is Google. Great service. They were able to accommodate my request for the same day service, even though it was noon already. The rech did a great job evaluating and fixing the issue promptly. I would highly recommend them for any of your HVAC needs.Trustindex verifies that the original source of the review is Google. Dalton and the team and Mr. Gates Heating and cooling are fantastic. They came out quickly when our AC broke and did a temporary fix for us. Then they accommodated my busy schedule and installed two complete AC/Furnace systems in one day and didn’t leave till everything was running properly. Can’t say enough great things.Trustindex verifies that the original source of the review is Google. Our thermostat shows heat on but the heater is not turning on. I message Mr. Gates (Dalton) and got a quick response within a couple of minutes and was given a schedule within a couple of hours to diagnose my unit. After troubleshooting my unit to see what parts failed, they call the manufacturer for the warranty information, Dalton was transparent and even offered to process the parts warranty on my behalf. I'm very pleased with the level of service performed by Mr. Gates Heating & Cooling and I would definitely recommend them if ever you need HVAC service.Trustindex verifies that the original source of the review is Google. Working with Mr. Gates heating and cooling was a great experience. Dalton was so professional and so patient as we worked through our options. He found discounts and promotions that would enable us to afford a new unit. I really appreciate his professionalism and dedication to making sure our experience went as smoothly as possible.Trustindex verifies that the original source of the review is Google. had an issue with my AC system and connected Mr. Gates via Thumbtack. I received a quick response from Dalton. His team schedule an appointment to assess the AC system. The technician found a pinhole leak in the outside coil caused by a severed wire spark. They checked the complete system and provided me a couple quotes with different options to repair the system. All this was done quickly and they left and let me review the quotes for a day and decide which option worked best for me. I felt no pressure during the process and called Dalton to discuss each of the options with him. I recommend this company to all my southern Nevada neighbors.Trustindex verifies that the original source of the review is Google. I received a referral yesterday to call Gates Air-Conditioning and Heating. He was available the same day but I had to schedule him in for today. Mr. Gates took his time to explain what was going on with my air conditioning unit. He was very professional, answered all my questions and was able to get me back up and running the same day thank you, Mr. Gates for your excellent service.Trustindex verifies that the original source of the review is Google. I’ve had the pleasure of working with Mr. Gates Heating and Cooling twice now, and both experiences have been outstanding. Dalton is the definition of professionalism—honest, reliable, and genuinely customer-focused. While other companies tried to upsell me on unnecessary units and inflated costs, Dalton took the time to explain everything clearly and gave me straightforward, honest advice. His communication is excellent, and it’s obvious that he truly cares about looking after his customers. I would highly recommend Mr. Gates Heating and Cooling to anyone looking for trustworthy, top-notch service.Trustindex verifies that the original source of the review is Google. Very dependable with immediate response which you need when it’s summer in Vegas! Every detail was fully explained and were always in contact from beginning to end of project. Felt comfortable with Dalton and his techs and so appreciated their honesty. Would definitely hire again!Trustindex verifies that the original source of the review is Google. Prompt, professional, and affordable! Cris did a fantastic job! I would highly recommend!!!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more